Skip to main content

Triage

We operate a triage service for clinically urgent problems from 8.30am – 5pm Monday to Friday.

If you have an urgent problem, please phone us on 01978 860625. A trained member of our Patient Services Team will ask you some questions about your problem and take a contact number which you must endeavour to keep free. One of our triaging clinicians will then contact you, usually within 1 – 3 hours to assess you.

Please be aware that our Patient Services Team follow practice guidelines and may direct you to an alternative to the triage service, such as your local pharmacist or you may be offered a routine appointment instead if your problem is not clinically urgent.

Talking on phone