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NHS App is replacing My Health Online

By September 2, 2023April 4th, 2024No Comments

Please be aware that My Health Online will be decommissioned by 31st December 2023 and patients will need to register for the NHS App.

Patients and the public can download the app from App store and Google Play searching for “NHS Wales App” and through a web browser at app.nhs.wales and ap.gig.cymru for those with sensory loss.

To use the NHS Wales App, patients must:

• be registered with a GP practice in Wales
• be aged 16 or over
• be able to prove their identity (photo ID e.g. passport or driving licence)

Patients will also need their own individual email address, as their email address acts as their unique identifier for pairing their NHS login account to the NHS Wales App, therefore can’t be shared. They will also require a phone number, for two-factor authentication, but this phone number can be one shared with others.